Manual Steps to Reactivate your doTERRA Wholesale Account

If you haven't used your doTERRA wholesale account for over a year, you may request a free account reactivation. Within about an hour you'll be able to login and shop wholesale and participate in all promotions again.

Send a Reactivation Request Email

TO: PLACEMENTS@DOTERRA.COM
SUBJECT:  Account Reactivation Request
MESSAGE: Dear doTERRA Member Services, I am writing to request the reactivation of my doTERRA wholesale account so I can resume purchasing products at wholesale and participate in all member benefits and promotions. Update sponsor and enroller 10821565.

Thank you.
[Your Name]


FAQ

How long does it take to reactivate?
Reactivation is typically completed within an hour if requested during business hours.

Do I have to include my doTERRA ID in the reactivation email?
No, just send the reactivation request from the same email address that's currently on your account.

From which email address should I send the request.?
Send your request from the email address currently associated with your doTERRA account. If you no longer have access to it, enroll as a new member using a new email.

How much does it cost to reactivate?
There is no cost to reactivate. However, if it's been over a year since you last ordered, you may see a renewal fee and free product added to your next order.

Do I need to place an order after my account reactivates?
Please place any order within 48 hours to complete the reactivation process.

Can a distributor (Wellness Advocate) reactivate their account?
Yes, all Wellness Advocates (Independent Distributors) and Wholesale Customers follow the same instructions to reactivate their accounts.